Terms and Conditions | DailyStep

Terms and Conditions

Terms and Conditions

When you subscribe to DailyStep, your email address and password together form your member ID. You may not loan your member ID to anyone. All material on DailyStep is protected by copyright and may not be used for any purpose without prior permission. For multiple user licences, please email jane@dailystep.com.

Refund Policy

I offer a full money-back guarantee. If you wish to cancel your membership, please email me within 30 days after subscribing and I will refund your payment in full and without question. Members who pay by regular monthly debit can also cancel any time and will not be charged on their next payment date. 

Unsubscribe Policy

If you choose to unsubscribe from my lessons or any other emails from me, please click the 'unsubscribe' link in the email and your details will be permanently removed from my database. You will not receive any further contact from me.


DailyStep uses cookies to help remember things such as your home language, your username and other preferences to improve your experience of using this website. By continuing to use DailyStep, you agree to our use of cookies.

Privacy Policy

I always respect your privacy. I will never share your email address or any other membership details with anyone. 

Thank you for choosing Daily Step English. In order to optimise your experience on DailyStep.com, and allow you to have your own account, I do collect some data. This is just your name and your email address, and also your country and home language if you choose to supply it. I never collect any other identifying data from you. 

If you would like me to delete your data, you can do this any time. Please just email me at jane@dailystep.com and asked me to delete it, or alternatively you can cancel your User Account in the Member Zone.

I will never share your data with anyone for any reason at any time. I appreciate your trust in me and I look forward to helping you improve your English.